Frequently Asked Questions
Everything you need to know about your Tocco Toscano experience.
How long will it take to receive my order?
Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for unused items in their original packaging. Please ensure all tags are attached to be eligible for a full refund or exchange.
What materials do you use for your leather goods?
Tocco Toscano specializes in high-quality genuine leather and premium vegan alternatives, designed for durability and a sophisticated finish.
Do you offer a warranty on your products?
Yes, we provide a 12-month limited warranty against manufacturing defects. This does not cover natural wear and tear or damage caused by misuse.
Can I track my shipment?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options available at checkout.